Wigan Borough Federated Healthcare

Our Corporate Office

Helen Kerins
 - Chief Officer

Helen’s employment has mostly been in both in Local Government and NHS. She started off as a YTS office administrator and then went on to have various administration roles throughout her career before ending up as Business Manager of this Federation. Helen was appointed in April 2020 with a remit to develop the Federation to become a provider of support services to Primary Care. Helen has a business development background and has managed many projects in the past. Helen says she couldn’t do her job without the teams she has created and looks forward to developing the Federation further.

Lois Pullen – Finance Officer

Hi! I’m Lois the new Finance Officer, I have worked in General Practice for 13 years. I’m excited to start my new role in finance to gain further knowledge, learn new skills and develop.

The whole team have been so friendly and welcoming, it’s so great that all the teams work together in providing care for our patients and community.

In my spare time I love playing games and having fun with my little boy, socialising with family and friends and exploring the world.

Nicola Jones
 - Business Support Office

Hi I’m Nicola. I Joined the federation April 2021 after taking redundancy from over 20 years in retail banking.

I have predominately been part of the Covid workforce, planning and staffing clinics, recruiting vaccinators/admin staff, co-ordinating care home/housebound patient visits.

More recently I have become involved with some PCN elements of the business and finance.

Working for the federation has vastly enhanced my knowledge within the NHS.

It’s great to work with such a friendly team.

Ella Eden - Apprentice Administrator

Hi I’m Ella. 

I am working at Wigan Borough Federated Healthcare as an admin apprentice. My main job roles are answering the phone, booking appointments etc. I am currently doing a level 3 administration course at college during my time here and this role is helping further my skills in IT and communication skills.  

 In my spare time, I enjoy going out with friends and family and being outdoors. 

Yvonne Hughes - Business Development Manager

Yvonne Joined the Federation in June 2020 to facilitate the future planning and development of Wigan Central and Wigan North Primary Care Networks.  With a strong background in Primary Care supporting health and wellbeing.  Yvonne developed the successful Community Link Worker Service in Wigan and has worked within health improvement across the Borough for over 30-years.  Now in a new role,  Yvonne is responsible for business development and will be using her knowledge and expertise to support the growth of the Federation.

Diane Boyce - Clinical Education Specialist

I am Diane and joined the Federation in August 2023. I have a joint role with the Federation and The Greater Manchester Training Hub.

My clinical background was a Diabetes Specialist Podiatrist and worked in community and hospital settings for over 28 years.

In my role as Clinical Education Specialist, I support learners for the whole of the Wigan Borough PCN’s and ensure all learning environments are a quality place to learn. This includes Nursing, Paramedic and Allied Health Professional pre reg learners and GP specialty trainees.  I also scope for new placement opportunities and support the practices and educators for the borough.

I am passionate that we need to showcase all that Primary care offers to our learners who will hopefully be our future workforce.

In my spare time I love to play golf and spend time with my family.

Anita Grundy - Quality and Governance Manager / Compliance Secretary

I have worked in the NHS for over 30 years, most of this in Bolton but also covering Chorley and Wigan.

After completing a history degree, I went on to work in Quality Control before joining the NHS, where much of these learned principles were put to good use.

I then completed the AMSPAR diploma in Practice Management.

My NHS roles have included Practice Manager, Commissioning Support Officer / QOF Lead, Data Information Analyst, PCN Manager now Quality and Governance Manager.

I enjoy socialising, traveling and Formula 1.